Durable Concrete Floor Finishes Designed To Meet Your Demands
Service Description
Concrete floor surface preparation is the most important factor for a coating to last for many years to come. Surface preparation for both interior and exterior surfaces is the initial surface preparation phase. We use a combination of diamond grinders, shot blasters and scarifyers to prepare each concrete floor. Any old coatings and glue mastics are removed down to the concrete surface to ensure a lifetime bond of the newly installed system. Old concrete or new concrete will be diamond ground or shot blasted to create the correct surface profile. In most cases, if this process is not completed there will be a coating failure within one month to one year. Remember, correct surface preparation is #1 on the list to protect your investment!
Leadership
The ownership of Beyond Concrete has an extensive background in the construction industry. They have created the environment at our company that quality is number “1” and with quality, excellence follows. This is demonstrated daily by constantly visiting job sights and physically reviewing the quality of work being performed. They believe in the Thomas Pertes “In Search Of Excellence” principle of MBWA (Management By Walking Around). Our project supervisors are given feedback on how they are performing and if any action is necessary to increase performance.
Customer Focus & Satisfaction
Our project supervisors visit regularly with your site management to receive progress reports which help create a team environment. We also have customer support assistants assigned to each supervisor. They act as service liaisons and can be reached any time during the day. We have a quality and safety inspector whose sole purpose is to visit each project and independently evaluate performance and seek feedback from your team. This is reviewed by management and our supervisor teams.
Information & Analysis
Management has a monthly operational meeting where all departments report on their performance followed by an open discussion on how we can continue to improve on our overall company mission. The company has regular safety meetings which are an open forum that permits all employees to discuss/suggest any topic that will enhance both quality and team effort.
Customer Support
Everyone at Beyond Concrete takes an active roll in each project. Our Managers, Estimators and other key management personnel are kept up to date on phases of your project. They will be there to answer any questions you may have before, during and after completion of your project. All of our tradesmen are highly skilled and take pride in their workmanship.
Surface Preparation
